STEM Modules

Your own dedicated HR

Your own dedicated HR

Our HR System of STEM helps to schedule and take interviews. After the interview the candidate completes the training and is enrolled as an agent hence the HR system is able to transform the data into meaningful analytics.

Track your employee from day 1

Track your employee from day 1

From the selection to enrolment of the candidate there is a training process. Upon selection of an interviewer, he will be moved to training. During training, his performance and attendance will be monitored and managed through the Training management module.

Automate your daily tasks

Automate your daily tasks

STEM’s task management software is extremely beneficial for the supervisor. The system makes it convenient to assign tasks because the teams once made can be modified, the id’s can be easily shuffled.

Maintain quality standards.

Maintain quality standards.

STEM’s quality assurance system takes all the responsibility of maintaining and tracking performance of each agent. Moreover the quality assurance system analyzes the quality standards.

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Transfigure analytics of the employees

Transfigure analytics of the employees

The Employee performance management system takes count of each act, and keeps the record to provide peer-peer feedback. The interaction of managers with their agents is quiet easy.